Job Description

Job Description

Job Description

About 12 Oaks Parking

12 Oaks is a family-owned valet and parking management company that has grown from 100 to over 1,000 employees across multiple regions. We operate on a foundation of Connections & Competence - believing that how we treat people and how well we do our jobs are equally important.

Our culture is built on three pillars:

• Our Actions - What we do daily to build connections and demonstrate competence
• Our Opportunities - How we exceed expectations and develop our skills
• Our Culture - The shared values that sustain relationships and reinforce excellence

Location: Key West, Florida

Pay: Listed pay rate is based on an hourly rate plus tip

• Greet guests with a smile, using names and eye contact to make them feel valued
• Open doors, explain the valet process, and create a welcoming first impression
• Safely park and retrieve vehicles with care and confidence
• Look for opportunities to go above and beyond - from small gestures to standout moments
• Support your teammates and help keep operations running smoothly

• Greet guests warmly and escort them to their rooms, creating a smooth and welcoming arrival
• Assist with luggage during arrival and departure, ensuring items are handled with care and proper tickets are provided
• Support curbside operations alongside the valet and hotel team, assisting with luggage, packages, and guest needs
• Provide helpful directions and hotel-related information
• Build genuine connections with guests throughout their stay
• Assist with guest questions and follow up to ensure a great experience
• Maintain accurate records of luggage deliveries and pick-ups
• Maintain a professional appearance and a positive, service-first attitude

You are not just parking cars or assisting with luggage - you are creating memorable guest experiences. What We're Looking For

• Someone who takes pride in doing things right and cares about people
• At least 18 years of age
• Successful completion of a background check and motor vehicle report in a manner consistent with applicable federal, state, and local laws
• Strong communication skills and a friendly, professional attitude

• A team-first culture where everyone supports one another
• Flexible schedules that work with your life
• Opportunities for growth and skill development
• Active, engaging work - every day brings new moments to shine

12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.

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