Job Description

Job Description

Job Description

Reports to: Program Director, Consumer and Family Outreach
Program : Social Care Network (SCN)
Location: Tarrytown, NY, and or Rockland, NY
Hours per Week: 15
FLSA Status: Part-time, Non-exempt-Temporary Position
Salary Range: $17.50 per hour

Join Us! Join us at Greater Mental Health of New York, where our mission is to promote mental wellness through advocacy, community education, and direct services. We empower individuals and families on their unique journeys to recovery, honoring their rights to self-determination, choice, and collaboration. With evidence-based practices and a focus on trauma-responsive care, our dedicated team provides comprehensive services to thousands and fosters independence and resilience within our community. If you're passionate about making a difference in mental health and creating brighter futures for individuals and families throughout the Lower Hudson Valley region, apply today!

Summary Description: The Social Care Screener supports the Social Care Network by helping identify unmet social needs among Medicaid members. This role focuses on conducting screenings, gathering information, and connecting members with appropriate team members for service linkage. This position is ideal for someone seeking seasonal or summer employment and is interested in gaining experience in community health or human services.

Responsibilities:

• Conduct health related social needs screenings with Medicaid members by phone, virtually, or in person.
• Collect and document member information in the Unite Us electronic record system.
• Help connect members with appropriate staff or care team representatives for additional support and services.
• Provide general information about available community programs and resources.
• Maintain accurate and timely documentation.
• Participate in required trainings and team meetings.
• Follow agency policies and maintain professionalism when working with members and community partners.
• Perform other related duties as assigned.

Competencies:

• Strong communication and interpersonal skills.
• Ability to engage respectfully with diverse populations.
• Basic organizational and time management skills.
• Comfortable using computers and electronic record systems.
• Ability to work independently and as part of a team.

Key Performance Indicators (KPIs):

• Meets productivity expectations for clients screened.
• Maintains timely and accurate documentation.
• Completes and maintains all required trainings under the SCN model.
• Positive client outcomes and satisfaction.

Requirements:

• High school diploma or equivalent required.
• Associate degree or coursework in human services, social work, psychology, healthcare, or related field preferred.
• Experience working with community members, customer service, healthcare, or social services is a plus.
• Basic computer knowledge: typing, communication tools, scheduling tools and web browsers.
• Proficiency in the Microsoft Office suite and database management systems.
• Fluency in English (Reading, Writing, Speaking).
• Must be and maintain clearance by applicable regulatory clearances as required.
• Legally eligible to work in the United States without sponsorship.

Special Considerations :

• Work hours, reporting structure, and on-site location are subject to change based on program needs.

Mandated Reporter:

This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report.

Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

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