Job Description

At XPS Group we operate a hybrid/flexible working style. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, religion or belief. As part of our Disability Confident pledge we run the ‘Offer an interview’ scheme at XPS. If you have a disability and meet the ‘essential criteria’ described in the person specification for the role being applied for, you are guaranteed an interview. Access to the Disability Confident scheme simply requires you to (1) Show you meet the essential criteria described in the person specification, and (2) In the Offer an Interview Scheme section on our application form tick the box for 'do you wish to be considered under the Guaranteed Interview Scheme?' If you are successful in your application you undertake pre-employment checks which include: Right to Work confirmation, DBS Disclosure check, Qualification checks, Employment and/or educational references covering five years & Satisfactory credit check. If you have any questions or require further assistance, please email recruitment@xpsgroup.com The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.As disability confident committed, we will support all applicants throughout the recruitment process. Each stage of the process is inclusive and offers reasonable adjustments where required.If you need the job description in an alternative format or would like us to do anything differently during the application process, please let us know. Job details Contractual hours 36.25 Job category/type - XPS Administration Date posted 05/06/2026 Job reference

REQ003649

Pensions Administrator Location: Portsmouth Employment Type: Permanent, Full Time Grade: Associate Hybrid REQ003649 About XPS Group: XPS Group is a prominent and growing UK consultancy and administration firm within the pensions and insurance sectors. As a FTSE 250 company with over 2000 employees, we leverage expertise alongside advanced technology to serve over 1,400 pension schemes and their sponsors. Our goal is to foster a workplace where diverse talents thrive. About the Role: This is a hybrid role with an office presence expected twice per week but will require more office time during the initial ‘settling in’ period. We are currently seeking a Pensions Administrator to join our team, providing top-tier administration. Responsibilities include guiding team members, checking, verifying tasks, meeting deadlines, and ensuring compliance with pension laws. Strong communication and proactive support are essential. Key Responsibilities: Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths. Maintain and update pension databases and systems accurately. Respond to internal and external queries, including those from DWP and HMRC. Perform both automated and manual pension benefit calculations. Draft and issue customer correspondence using the Electronic Document Management system (EDM). Support non-financial updates (e.g. address changes) and assist with checking work as experience grows. Collaborate with internal teams and external partners to deliver a comprehensive client service. Accurately log time and meet utilisation targets using the Virtual Office system. Your Profile: Some office-based experience, ideally within financial services or pensions, is preferred but not essential. Basic awareness or understanding of the pensions industry is beneficial. Strong numerical aptitude, demonstrated through academic or work experience. Proficient in Microsoft Word, Excel, and Outlook Excellent organisational and planning skills, with the ability to prioritise and meet deadlines. High attention to detail and accuracy in both written and numerical tasks. Strong communication and interpersonal skills, both written and verbal. Positive, flexible, and proactive approach to learning and work responsibilities. Able to follow procedures, take ownership of tasks, and work effectively in a team. Qualifications: Educated to A-Level, Degree, or equivalent standard. GCSEs in Maths and English (minimum grade B or equivalent). Willingness to study for a relevant pensions qualification (e.g. CPC, DPC, RPC, APMI). Demonstrates a commitment to a career in pensions administration and continuous improvement. What We Offer: Enjoy a competitive salary, annual discretionary bonus, and 25 days’ holiday with buy/sell flexibility. Benefits include pension matching, healthcare plans, life assurance, and retailer discounts. We support our team with a flexible benefits scheme, employee assistance, and digital GP service. Participating in volunteering events is encouraged with paid volunteer days available. Referral bonuses are offered for introducing suitable candidates to XPS. How to Apply: Interested candidates should submit applications via Apply Now option or contact recruitment@xpsplc.com for more information. Join XPS Group and contribute to a dynamic and inclusive workplace. XPS Group is committed to diversity and equal opportunities. We welcome applications from all candidates, irrespective of sex, race, disability, sexual orientation, religion or belief. As a Disability Confident employer, we ensure accessible and supportive work settings for all employees. Any employment offer made will be conditional upon you satisfying DBS Disclosure checks, Employment or educational references, Satisfactory credit checks and eligibility to work in the UK before an offer can be made. XPS Group is not able to provide sponsorship to employees. #J-18808-Ljbffr Xafinity Consulting Ltd

Job Tags

Permanent employment, Full time, Work experience placement, Work at office, Flexible hours

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