Job Description

Event Sales Manager

The Four Seasons Hotel Minneapolis is looking for an Event Sales Manager who shares a passion for excellence and who infuses enthusiasm into everything they do.

We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, have a passion for service and hospitality.

As the Catering Sales Manager, you will secure and service Corporate and Social Catering Business, through active and effective promotion, networking, solicitation, and prospecting, while maintaining Four Seasons standards and maximizing revenue/profit potential.

The Catering Sales Manager reports to the Director of Events.

Responsibilities

• Respond to inquiries and actively solicit new business with the intention of confirming profitable catering business and achieving Monthly Production Goals.
• Uncover clients' implied needs and wishes and create highly customized proposals accordingly.
• Create and conduct memorable site inspection experiences, showcasing the resort and setting it apart from the competition to maximize business capture, through intuitive selling.
• Entertain wedding and social tastemakers on a regular basis.
• Coordinate the sales efforts between sales and catering departments to ensure proper utilization of function space to yield maximum revenues.
• Plan and/or attend and/or participate in meetings with hotel staff and clients, including but not exclusive to: Morning Operations Briefing, Morning Catering Briefing, Resume Meeting, Banquet Event Order Meeting, Sales Meeting, Monthly Board of Operations, Menu Tastings, and Planning Visits.
• Finalize the requirements of confirmed bookings while maximizing revenue potential through creative upselling and ensuring effective communication both written (including Proposals, BEO, Resumes) and personal contact with all departments for the success of the event(s). Provide billing review on completion of event(s).
• Supervise the execution of banquet events. Review all function space with banquet manager / head house attendant.
• Ensure clients' satisfaction during events.
• Keep Director of Events promptly and fully informed of all potential problems or unusual matters so prompt corrective action can be taken where appropriate.
• Comply with Four Seasons standards for sales and marketing, while working harmoniously and professionally with co-workers and planning committee.
• Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Preferred Qualifications and Skills

• Applicants are required to have 2-3 years previous experience in a similar role.
• We are looking for individuals who have solid selling and interpersonal skills and who demonstrate the energy and commitment to meet and exceed personal goals.
• The applicant will have a proven track record in pursuing, evaluating soliciting, selling and confirming business as required in order to meet individual goals and overall budgeted sales and profitability.
• Strong command of the English language
• Experience with South Asian wedding market is preferred but not required
• Successful candidates must possess legal work authorization in the United States

What to Expect:

Four Seasons can offer what many hospitality professionals dream of an opportunity to build a life-long career with global potential and a real sense of pride in work well done. In line with our plans for future growth, we are committed to staff levels that are in keeping with our extraordinary staff-to-guest ratios. We believe that attitude counts as much as skill. As a result, Four Seasons hires motivated people who we train to perform superbly, while we create an environment where they can flourish. Ultimately, our culture breeds success, and rewards it in many different ways.

Salary: $70,000-$80,000

Affordable medical, dental, vision & life insurances with only a 30-day waiting period

401(k) Retirement Plan

Excellent Training and Development opportunities

Complimentary Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals and so much more!

About Four Seasons Hotel & Private Residences Minneapolis

Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck.

Service Culture

Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.

Learn more about what it is like to work at Four Seasons, visit us:

VISA REQUIREMENTS

Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship.

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

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